Video of luggage handlers unloading a Delta Air Strains flight and carelessly tossing baggage and {golfing} apparatus belonging to a Tennessee college males’s golfing crew went viral Wednesday, prompting the airline to factor an apology and ask the crew for a 2d probability.
The East Tennessee State College males’s golfing crew posted the video on X past due Tuesday night time. Within the video, luggage handlers will also be noticed throwing the crew’s golfing golf equipment at the tarmac and ultimately onto a switch car.
“Great of Delta to take care of our golf equipment with such care…” the crew’s account mentioned within the publish.
Learn Extra:Delta Airways Apologizes for Kicking Circle of relatives Off Overbooked Flight
The golfing crew was once on its strategy to play within the NCAA Championships in Carlsbad, California, after having already received the Southern Convention and advancing during the NCAA Regionals. The crew didn’t reply to TIME’s request for remark..
Delta tells TIME that the airline was once speaking with the crew in regards to the incident.
“We ask for forgiveness to the ETSU Golfing crew and ask for a mulligan on how their apparatus was once treated,” Delta spokesperson Anthony Black mentioned in an emailed commentary. “We’re in direct touch with the Bucs to make sure they’ve what they want to effectively compete within the NCAAs.”
“Mulligan” is a golfing time period, because of this a “do-over” or 2d check out after a primary strive has long past fallacious.
Black added that the luggage handlers paintings for Delta thru a supplier, UNIFI.
The video triggered outrage from folks on-line.
“Delta Merely telling folks to touch luggage make stronger isn’t sufficient,” one person mentioned on X. “You must cope with this overtly and settle for it isn’t appropriate.”
“Delta UNACCEPTABLE! Why the silence? And this isn’t remoted,” any other person mentioned on X.
Delta replied to lots of the posts on X, regularly asking customers to message the airline privately about their studies.
